Over 60,000+ happy AirBolters experience why we're different.
From international press reviews to the thousands of happy users who experience unmatched tracking efficiency, see why AirBolt isn't like anyone else.
An app that isn't just an afterthought.
The AirBolt app was built from the ground up to be the perfect partner with all of our products. Get motion, SOS, temperature, and water detection alerts, and incredibly accurate location tracking, of course.
Integrates perfectly with what you already have.
Whether you own an iPhone, an Android, or neither and all you have is a web browser, you can be sure that you'll find your AirBolt using any or all the devices that you love.
Frequently Asked Questions
We have all the answers you're looking for. If you have a question in mind that isn't here, feel free to send us an email over at support@theairbolt.com.
Technology
Why AirBolt GPS?
Introducing the AirBolt GPS: Redefining Tracking Technology
Tired of the limitations of traditional Bluetooth trackers and bulky GPS devices with battery woes? At AirBolt, we've dedicated four years to perfecting the AirBolt GPS, and the results speak for themselves.
Unmatched Performance
We've harnessed cutting-edge technology, deploying the world's leading lower power LTE-M/GPS chip, hand-picking the finest components, and optimizing our software to ensure the best battery life in the smallest package. With the AirBolt GPS, we've solved the issues that plague conventional trackers.
Global Compatibility
Our device is compatible with a wide range of LTE-M cellular bands, ensuring it works across the globe. Say goodbye to the hassle of local variants – the AirBolt GPS has you covered, wherever you are.
Quality Comes First
At AirBolt, we firmly believe that when quality is the priority, production costs more. We stand by the age-old adage: "You get what you pay for." We've poured our expertise into creating a product we're proud of, and we're confident our customers will appreciate the difference.
Unparalleled Battery Life
The AirBolt GPS, with its meticulous design, can last up to an astounding 12 months per charge in Ultra Low Power Mode. Compact enough to fit on your keychain, it's truly unlike anything else on the market.
When you demand the best, choose the AirBolt GPS. Join us in redefining tracking technology and experience the difference for yourself.
How is AirBolt GPS different from Airtags?
AirBolt gives you peace of mind and worldwide tracking without a fruit-based ecosystem :P.
But seriously, AirBolt GPS works everywhere within cellular, not just with one company's stuff, so you can track things or people worldwide without any special restrictions, unlike Airtag, which only works with Apple devices and only within Bluetooth range.
Don’t get stuck waiting for someone to walk past your lost valuable to get an updated location. Track when you want and how you want, with AirBolt GPS.
What tracking technology does the AirBolt GPS use?
It uses GPS (satellite) for outdoor tracking, LTE-M for both indoor and outdoor tracking and sending data, and Bluetooth for close-range tracking. The device can switch between these technologies as needed, making it easy to use, and it ensures you won't lose your belongings, or you pet.
Does AirBolt GPS use satellites?
Yes, it sure does for high accuracy tracking this is essential.
What networks do you use?
AirBolt GPS is super smart and it can switch between networks automatically depending on the best signal in the area – something that most can’t do!
The list of networks used is quite big, so rest assured you’ll be looked after but for example, in the USA we use Verizon, AT&T and T-Mobile.
Does the AirBolt use wifi?
No as Wi-Fi is inconsistent and can result in false alerts. For example, when you are tracking your pet who is the backyard, the wifi signal may or may not reach. This can cause missed alerts, false alerts or delayed alerts. Not something you want when tracking a loved one.
Our device is hyper efficient regardless and thus, we do not need to use wifi.
How often or quickly does the AirBolt report location?
With us, versatility is key, it’s totally up to you. You can report every 20 seconds up to once a day or even just when it is moving. Want to report faster than every 20 seconds, just ask us and we can enable it 😊.
What is LTE-M?
In simple essence, LTE-M is the next generation low powered wide area networks as a subset of the 4G and 5G specifications. It typically provides a lower data rate but a much larger coverage range than their counterparts which is perfect for the AirBolt GPS. It also means the AirBolt GPS is future proof!
Are there any lock in contracts?
No, not at all. You can cancel your subscription at any time. As you always pay in advance for the subscription period, cancel your subscription before your current plan ends. This way, we will not renew your subscription once your current billing cycle has ended.
We do recommend that you choose to pause your subscription instead of canceling however, as it can make reactivation much easier with less time waiting for the e-sim to turn on.
Charging
How do I charge it and how is it so efficient?
Charging the AirBolt GPS is simple. Just plug it in with the included USB-C cable and you are good to go.
Over the years the global roll out of the LTE-M network focused on IoT devices has been rapidly accelerating. This network is designed for low data, greater range but most of all massive power savings.
They allow us to keep the device connected to the network but use currents almost equivalent to sleep mode. The AirBolt GPS can track location using GPS/AGPS with accuracy of up to +-3m
Furthermore, when it comes to providing the location in low GPS signal environments, you can use cellular backup location. This is perfect for moving objects or whilst travelling in Airports but can sacrifice accuracy
generally.
How will the product be packaged?
Each device is individually packed, even when ordered as part of a multi-pack. It's perfect for gifting.
Subscription
Why do I need an AirBolt GPS subscription?
AirBolt GPS devices use mobile / cellular networks to send the GPS location of your device to your smartphone/ desktop. AirBolt subscription covers the cost for data communication, assisted services and even cellular backup services and only charges a flat subscription fee. So you can track your belongings, pets and more 24/7 in over 50 countries worldwide.
How do I activate my subscription?
Once you have received your AirBolt GPS tracker, follow the pairing instructions. You will then be able to activate your subscription via our portal. You can choose between monthly, yearly and bi-yearly as your preferred payment interval. If you have already added your GPS to your account but are yet to activate your subscription, simply visit manage.theairbolt.com, visit the settings page of your device and you can activate your plan from there.
What are the AirBolt GPS data subscription costs?
Due to the constant data transfer, assistance features we provide, cellular triangulation services, geo-coding etc, AirBolt GPS trackers require a subscription fee. You will be able to activate your AirBolt subscription after you receive your device. It includes: 14 days trial + subscription fees billed monthly ($9.99 USD), annually ($100 USD) or every 2 years ($179 USD). Payments can be made in in USD, AUD, NZD, EUR and GBP.
Connectivity
Can I use my own sim?
The AirBolt GPS has a built-in e-sim and manages the connection for you. There are very good reasons for this. Think Quality of Service. Everything we do is about being customer centric. If there was an issue with your service, ask, who would you go to? Would you want to spend hours on the phone with a telco? Or would you just want one point of contact? With AirBolt GPS integrated e-sim you can sit back, and relax knowing that the AirBolt GPS has you covered.
How does it connect to the App?
AirBolt GPS will be able to connect to the app via Cellular and/or Bluetooth depending on the situation.
What countries are supported and are there any roaming restrictions?
Unlike others, we don’t impose roaming restrictions or limitations. You can use the AirBolt GPS within any part of the network – which is also expanding rapidly! Here is a list of countries with full LTE-M support and national coverage:
Argentina
Australia
Austria
Belgium
Brazil
Canada
Denmark
Finland
France
Germany
Israel
Japan
Liechtenstein
Luxembourg
Mexico
Netherlands
New Zealand
Norway
Poland
Portugal
Puerto Rico
Romania
Singapore
Slovenia
South Korea
Spain
Sweden
Switzerland
TaiwanL
United Kingdom
United States
More to come overtime!
Discover the rest of the AirBolt range.
We create award winning products designed to keep you and your valuables safe, without compromising on security and privacy. Join the thousands who've experienced the difference.
