Premium Warranty Terms and Conditions – AirBolt

Premium Warranty Terms and Conditions

Terms and Conditions

The terms of the warranty below are outlined below. Please read carefully and should you have any question, reach out for clarification via support@theairbolt.com

Never worry about your AirBolt again. The Premium Replacement Warranty has you covered!

What is covered.

  1. This covers the AirBolt Travel Lock Only.
  2. Loss/theft of the AirBolt Travel Lock.
  3. Battery faults/issues causing the AirBolt to behave abnormally
  4. Water damage which prevents the AirBolt from operating as intended *
  5. General damage causing your AirBolt to malfunction
  6. Anything which is covered under your standard warranty is automatically extended under this new warranty limited to the period of subscription

*Tier 2 Onwards

Warranty Conditions:

  1. This is an annual hardware warranty with monthly payment options
  2. The warranty is NOT tied to a serial number and can be applied to ANY AirBolt in YOUR account only
    1. You do not need to specify which AirBolt the warranty applies to and this can be determined when requesting a replacement
  3. The warranty applies in addition to your Standard 12-Month Warranty
  4. The warranty can only be claimed and is only valid as long as you have paid your subscription and you are within your subscription period i.e. you have an active subscription
  5. This is a replacement only warranty and doesn’t not entitle you to a refund
  6. For every year (12 month period) since the day you subscribe to the service, you may only claim once for each unit covered. The units covered depends on the Tier of subscription you have paid for
    1. For example, should you subscribe on 15th January 2019 to a Tier 2 subscription which covers you for two AirBolt’s, you may make only one claim for each unit per year. This means you can only replace each unit, once, between 15th January 2019 and 14th January 11:59 pm 2020
      1. Standard Warranty Exception – this restriction is not applicable if your AirBolt is being claimed under standard warranty
  7. As mentioned in Condition 1, this is an annual warranty with monthly payment options. So how does it affect you?
    1. If you have paid Annually, there is no extra effect
    2. If you are paying monthly, when you make a claim, you must pay out the remainder of your 12-month term for the replacement to be processed
  8. It is at AirBolt’s discretion if a replacement is required or if the problem can be solved by following troubleshooting steps
  9. When replaced under the Premium Warranty program, the replacement device comes with 30 days standard warranty starting from the day you receive the replacement product
    1. After the 30 days have expired the replacement will only be covered under the terms of the Premium warranty as long as the subscription is active and valid
  10. Where possible, we may require you to provide evidence of the issue by sending the AirBolt back to us at your cost or by providing a video of it as determined by the support team
  11. When a claim is made, the old AirBolt will be disabled and removed from your Account
  12. While a cost of a replacement device is covered, shipping costs of the replacement are not included. You will need to pay for shipping when a replacement is approved
  13. The AirBolt’s must be owned by you and warranty is not applicable to AirBolt’s which are shared to you
    1. This also means that the AirBolt must have been registered to YOUR account at least 30 days before a claim is made
  14. We reserve the right to update these Premium Warranty terms from time to time without further notice.
  15. You agree to indemnify and hold harmless AirBolt and its officers, directors, subsidiaries, affiliates, employees, representatives, agents, licensors and their respective successors and assigns (collectively, its "Others"), against any chargeback costs (plus any taxes or related fees) which we are required to pay, as a result of a payment dispute with you or in relation to a payment you have made to us for the Warranty.
  16. All payments are made payable in USD (United States Dollars).

How to Make A Claim

  1. Simply send us the details of the issue to support@theairbolt.com along with proof of purchase (of the device) and we will handle the required from there
  2. Please also ensure that you have read the Warranty Conditions prior to making a claim

Cancellation:

  1. To submit a cancellation request read the details below and reach out to us via support@theairbolt.com
  2. While we do not offer any refunds on the Warranty and all sales are final, you may cancel your subscription(s) at any time for no additional charges
  3. For Annual Subscriptions:
    1. cancellation will be effective at the end of your subscription period/ billing cycle i.e. if you subscribe for one year, it will no longer renew once one year is completed
  4. For Monthly Subscriptions
    1. The cancellation will be effective at the end of your billing cycle. For example, if you subscribed on the 15th of the month, it will end on 11:59pm of the 14th on the following month

IMPORTANT! YOUR ACCESS TO AND USE OF THE WARRANTY IS SUBJECT TO LEGALLY BINDING TERMS AND CONDITIONS. PLEASE CAREFULLY READ ALL OF THE FOLLOWING TERMS AND CONDITIONS BEFORE YOU PROCEED. SUBSCRIBING TO THE WARRANTY IS THE EQUIVALENT OF YOUR SIGNATURE AND INDICATES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS AND THAT YOU INTEND TO BE LEGALLY BOUND BY THEM. IF YOU DO NOT AGREE WITH THESE TERMS AND CONDITIONS, PLEASE DO NOT USE THE WARRANTY


Limitation of Liability

To the maximum extent permitted by law, under no circumstances shall you be entitled to recover any special, incidental, consequential or indirect damages from AirBolt or its Others, which you may suffer arising out of, caused by, or in connection with, the use, or inability to use, the Warranty, any inaccuracy, incompleteness or incorrectness contained in the materials displayed, accessed or used as part of the Warranty, or your reliance or acting upon the materials used as part of the Warranty, including any loss or damages in the nature of or relating to lost business, lost savings, lost data and/or profits, regardless of the cause and whether arising in contract, tort, in equity, at law or otherwise, and whether or not AirBolt has or had been advised of the possibility of such losses or damages. You acknowledge and agree that the payments paid by you for the Warranty reflect the allocation of risk set forth in this Agreement and that AirBolt would not enter into this Agreement without these limitations on liability.

You agree to release, remise and acquit AirBolt and its Others from any claims, actions, demands, costs and expenses of any kind whatsoever, whether in contract, negligence or tort, at law or in equity, or by statute or otherwise, howsoever caused, with respect to your use of, or our operation of, the Warranty.


Indemnity

You agree to indemnify and hold harmless AirBolt and its Others from any claim or demand (including reasonable legal fees, expert fees and other reasonable litigation costs), arising from, incurred as a result of, or in any manner related to, your use of the Warranty, including, but not limited to: a) your breach of this Agreement; b) any misrepresentation made by you to any third party; c) any third party claim in respect of the Warranty involving or related to your or your Customers' use of the Warranty; d) your ability or your Customers' ability to access and use the Warranty; or e) your violation of applicable laws, rules or regulations or the rights of any third party.

You have selected 0 items

Total : $0.00 USD
X
X