Help Centre

Yes. The AirBolt and most modern smartphones use the Bluetooth 4.0 or above protocol, which allows for connectivity with multiple devices. Your AirBolt will not come in the way of your sexy new Bluetooth headphones or any other Bluetooth enabled devices.

However, do note, you can only connect your AirBolt to one phone at a time. For example, if one phone is connected to the AirBolt and you launch the app on your other phone, it will not detect it as it is in use. You must close the app on the first phone to use the AirBolt on another.

We understand that this is a very realistic scenario and the last thing you want is to be stranded at your destination with a dead battery and no way to unlock the AirBolt and access your luggage. To overcome this, we offer two solutions.

1. If you have access to another compatible iOS or Android device, you can simply download the AirBolt companion app and sign in with your details to unlock your AirBolt. Or,
2. With the AirBolt app, you can set a unique back up code: a button combination pattern that is stored locally on the AirBolt. You can unlock your AirBolt by pressing this combination on the AirBolt’s button pad without the use of a smartphone anytime. 

If in the case that you have somehow forgotten to charge your AirBolt and it is flat. It is a matter of simply plugging in your AirBolt. It will start almost immediately and you can go on with your business. 

Most of the latest iOS or major Android devices that have Bluetooth 4.0 or above will be compatible with the AirBolt. Below is a basic compatibility list.

VERSION COMPATIBILITY LIST.

iOS

iPhone

iPhone 5s and above.

iPad

iPad, 4th generation

iPad mini 3

iPad Air 2

iPod

The iPod Touch (5th generation) is equipped with Bluetooth Low Energy

Android 

Most popular devices with 5 & later with Bluetooth 4.0 should be compatible. 

NOTE: Some versions of Android are known to have Bluetooth issues, in which case the AirBolt may have trouble connecting. This is usually fixed by updating your Android version to the latest version. 

We are officially TSA accepted and we meet relevant legislative requirements for the AirBolt to be flight ready by their standards. The AirBolt also features a timed-Aeroplane mode that turns off the Bluetooth transmitter for a specified period of time.

Finally, we are also FCC and CE Certified

Currently this feature is not available. However, you can change your security settings to manage whether or not your AirBolt requires authentication by you to unlock.